Please see below for Frequently Asked Questions about your login.
I am an ECHO scientist or project team member, but I do not have access to SharePoint. How do I request access for myself or a colleague?
If you are a member of one of the ECHO components, you may request access to SharePoint by emailing firstname.lastname@example.org . Once you have sent that email a member of the ECHO Coordinating Center will reach out to you with the next steps to create your account.
What should I do if I forget or need to change my SharePoint password?
The coordinating center does not have the ability to manage users' passwords. In order to reset or change a password you must:
Go to the Password Help Service Portal and select "Forgot my Password" if you do not remember your password, or if your initial temporary password has expired (temporary passwords only last 60 days).
If you know your password and wish to change it, select "Change My Password".
Be sure to select whether you are a Duke Employee or External to Duke.
If you selected "Forgot my Password" you will receive an email with a new temporary password once you've provided the appropriate information. Once you receive the email you will want to go back and select "Change my Password" to change your password to something you will easily remember